Fidelity Bank won the ‘Best Digital Networking Bank For Entrepreneurs, Africa 2019’ at 2019 PWM Wealth Tech Awards held in London, United Kingdom (UK) recently.
Organized by Professional Wealth Management (PWM), a
Financial Times Publication, the awards celebrate excellence in wealth
management technology. According to the organizers, technology and
service delivery were key components in the criteria considered by the
independent panel that selected the award winners. The month long period
involved gathering series of detailed information on KPIs, portfolio
management, asset allocation, due diligence, risk management, growth
strategies, customer service, innovation and ethical practices.
award presented at an elaborate ceremony in London, was received on
behalf of the bank by the Chief Operations and Information Officer
(COIO), Fidelity Bank, Mr. Gbolahan Joshua and Divisional Head, Private
Banking, Mrs. Chioma Nwankwo.
Commenting on the development,
Fidelity Bank CEO, Mr. Nnamdi Okonkwo said it was gratifying to see that
Private Banking Division of the bank, set up over two decades ago, has
remained the leading provider of financial services to HNIs in the
In line with the bank’s digitisation program, he said
Fidelity Bank has continued to seek better, easier and more convenient
ways of providing financial services, with the aid of technology, to its
teeming customers. “Our resolve to continue to offer innovative
solutions to all customers, including those of our Private Banking
Division, is further strengthened by this award and recognition” he
Fidelity Private Banking was set up in 1996. Over the
years it has grown reputation for high service standards, providing
financial and wealth management services and solutions for a select
clientele, with a view to building strong and enduring foundations for
their future generations.
“PWM among other things, reviewed our
tech investments, growth strategy, digital customer service, client
communications, virtual assistant and portfolio management processes in
arriving at the result. “We are delighted that the bank’s investments in
ensuring high level of process automation and provision web-based
wealth management solutions to our customers, is paying off”, said Mrs
Thursday, September 12, 2019
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